My friend, Frank, went to Heating as well as A/C professional college right after highcollege… Frank was consistently a hard worker as well as entirely handy around the house. Becoming an Heating as well as A/C professional was consistently something she had considered, however her only fear was that she would not fit in with the other students. Frank was entirely quiet as well as she knew that in order to be a nice Heating as well as A/C professional you need to have nice communication skills as well as be able to talk to all kinds of people, but very eager to learn the trade, Frank wasted no time getting started with her classes. She was consistently a good student as well as knew that she would do good with the textbook section of Heating as well as A/C professional college. She aced the first half of Heating as well as A/C professional college. The hour half was a challenge for Frank. This was her first time having to use customer service skills. Not most people has these skills as well as sometimes it can take longer to gain them. She struggled with talking to angry as well as impatient clients. Many people think that Heating as well as A/C professionals are consistently late or never show up, but this is not consistently the case. The Heating as well as A/C dealer Frank was training with had a good reputation. Frank was fortunate to toil with the Heating as well as A/C dealer. At the end of the training, she gained customer service skills as well as became entirely comfortable talking to shoppers about their Heating as well as A/C needs. Frank is now a manager of the local Heating as well as A/C dealer that she did her training with.