You shouldn’t stubbornly stick with one company just out of habit, especially if they aren’t treating you well with their services.
I had to admit to myself that the cleaning service I hired to organize and sanitize my business after hours wasn’t meeting my basic demands.
They were charging me prices for work they just weren’t doing. I would look around in the mornings and see all sorts of surfaces that still had dust layers on them, suggesting that they weren’t wiped in the time since the previous cleaning. I looked around for a better cleaning service and was happy after they finished their work and made the whole business look perfect inside. That’s the kind of work I’m willing to reward with tips and gratuities. When my previous heating and cooling contractor wasn’t doing a good job with the service and maintenance work, I knew that I had to get a better HVAC supplier or I would never be happy with the service and repairs needed for my heating and cooling system. Luckily, I was able to quickly find a replacement HVAC supplier just by typing it into Google and filtering to local results. My new HVAC company surprises me and is always offering to do additional tasks free of charge. I actually trust them to be honest with me about my air conditioner and what could be wrong with it in one situation versus another. It’s like a car mechanic, you don’t want to work with someone that is so dishonest that they will actually tell you something needs to be fixed when it is perfectly fine.