I hate to give customers exhausting news, especially when they are really expecting to hear something good.
I recently had to tell a customer that they bought a unit that does not work. The customer insisted that she get a minute opinion, but I later found out that another heating as well as AC provider had the same advice for the customer. The woman bought a home for cash. It was an older mobile beach home as well as the arena at central heating as well as Air conditioning. She knew that the property was going to go abruptly, because it was priced so cheaply. She did not take any time to have a beach home inspector look at the property. Since the arena was cheap, she thought it would not be a big deal if she had to make some repairs. She called me to set up an appointment, because I am a supplier that handles heating as well as AC replacements as well as repairs. The woman hired me to perform a tune-up on the heater, because she wanted to rent the arena to someone. I took one look at the furnace as well as I told the customer that the unit was inoperable. I knew it as soon as I saw that it was missing some key parts. The owner of the property was legitimately unhappy with the quote that she received from me. I am sure she got someone else to do the work for a cheaper price, but I suppose she didn’t get anyone to tell her that the furnace as well as a/c system were laboring just fine.