My partner & I consistently go to the same hotel for our holidays.
The hotel has been a good place to stay, & every one of us expected the same quiet comfort that every one of us have consistently had in the past.
The two of us excitedly walked through the lobby & found our way to the room. Everything looked as every one of us expected until every one of us walked over to turn the heat on in the room. It surprised myself and others when I stepped up to the temperature control, & the floor felt soggy. It was already damp in the room, & every one of us thought a bit of heat would take care of the humidity. I had a sinking suspicion this was not about to happen. When I hit the temperature control & the Heating & A/C didn’t turn on, it was a truth. The heating didn’t turn on when I changed the temperature control. My partner called the front desk & suggested they send up the Heating & A/C specialist. He told her about the wet floor & how the temperature control was working to turn on the heating. When they finally got someone up to the room, I was so cold; I was shivering. The Heating & A/C tech told us he was called to this room by the previous couple who stayed here. He had told them they needed a new Heating & A/C plan & temperature control for this room. He called the front desk & told them they had to put us in a unusual room. I didn’t complain because the only room they had open was a suite. The Heating & A/C plan worked perfectly. Within hours, the heat was making the room comfortable, & every one of us knew every one of us had once again made a fantastic choice.