I got a call from a good friend of mine and she was frustrated beyond words. He really needed a new unit. His current unit had been giving him issue after issue. She asked me to accompany her as she scouted the various cooling and heating businesses. I was working in the heating and cooling equipment industry and so I had an idea of some of the quality heating and air cooling units. The day started with us in one of the biggest local businesses in the city, where we assessed different air conditioning systems and settled on the electric heat pump. We even checked out the commercial air conditioning service but it is because my friend wanted to get a feel of all the units so that he could comfortably make a decision. The air conditioning experts we found at the store were kind enough to explain to us the pros and cons of some of the units. After having gathered enough information on the unit she wanted to have and one that would offer help with indoor comfort, she finally chose her unit and we paid and waited for it. The HVAC installation was done and the HVAC serviceman advised on the importance of scheduling regular heating and cooling service on the unit as well as the digital thermostat. The technician revealed that if my friend kept up with the maintenance, the air conditioning repair would be reduced significantly. My friend is happy with the unit she chose and she continues to enjoy her house. Am glad I was there to give her a helping hand in finding the best unit for her house. She has almost a decade with this unit.