Honestly, I thought it sounded like a very easy to fix problem like a thermostat.
One of our new commercial customers called this week because he had a refrigeration problem. This HVAC business is one of the only ones in the area that also handles refrigeration issues. We actually have a lot of our commercial customers because of the fact that we handle everything. The new commercial customer is the owner of a bakery and pastry shop. I actually met the guy a couple of months ago when I was at an expo downtown. I had a cupcake that came from the bakery and it was easily one of the best cupcakes that I have ever had. I was actually very excited when I found out that I was going to be the first person to talk with the customer and service the equipment. I met the commercial customer at the business in the morning on monday. There were a couple of bakers in the kitchen working, but I met with the owner personally. We talked about the issues with the refrigeration system. Honestly, I thought it sounded like a very easy to fix problem like a thermostat. I investigated the problem and did find the problem to be a thermostat issue. I got rid of the old thermostat and put in one that was even better. As soon as I replaced the thermostat, I told the owner and manager that it was going to take a little time before we knew if that fixed the problem. He said we should sit down and have some lunch and he told the baker’s to fix us something special.