She told our company that she thought that was an estimate and there was no way that she was going to pay that amount of money when the repair was completed in less than an hour.
I adore our job and I’m pretty nice at it too. I repair and install AC equipment. I have been working in the industry for about 15 years. During that time, I have been with the same dealer. I started working here when I finished AC repair college. The guy offered me a opportunity when I didn’t suppose anything at all, however just a handful of years ago, I acquired the promotion and a pay raise. Now I’m in charge of the sales and device rental department. I have 15 boys that work in our department. One of the boys went to an AC repair appointment on Tuesday morning. The buyer called us because she didn’t have any cool air in the house. My company went to the appointment, checked the situation, and repaired the AC problem, before completing the repair, the company told our buyer that the total for the bill was going to be $268. The buyer agreed to pay the bill… After our company was done with the repair, the buyer refused to pay the $268 bill. She told our company that she thought that was an estimate and there was no way that she was going to pay that amount of money when the repair was completed in less than an hour. The company immediately called me and I talked to the buyer on the iPhone. I calmly told the person that all of us would no longer repair her new home if she did not pay the repair bill. She’s still refused, so I told our guy to leave the property. I willsend her a bill in the mail, although she undoubtedly will not pay it.