I was looking for an HVAC technician last week.
They were supposed to be delivering my new central air conditioning unit Thursday afternoon, but they hadn’t yet arrived.
Three hours past the time of arrival, I was really worried that something had gone wrong. When I called the HVAC company, they assured me the AC unit was on the truck and it would soon be there. I thanked her and told her I would try to be patient. An hour later, my patience was at its end, and I wanted my air conditioning unit. I got a phone call from the HVAC technician, who told me they would be arriving in about fifteen minutes. They were stuck in a traffic jam because of an accident, and they had no cell reception. I understood how that could happen in our area. You could go ten feet inside the house and lose reception. An hour later, the truck pulled up and it was empty. I flew out of the house, and demanded to know where the AC unit was. The technician got out of the van and told me it was in the back. He didn’t finish the sentence since he was looking in the back of the truck, and it was empty. Somewhere between the accident and getting here, the air conditioner had fallen off the truck. He called the office, only to be told someone had found it, but the AC unit was destroyed, and it would take a week to order another one. I couldn’t tell who was more upset; me or the HVAC technician.